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It Governance Institute
IT outsourcing is the use of third-party resources to provide facilities and perform functions/services historically performed by internal IT personnel. Historically, IT organizations have outsourced their service provision to a single managed service provider. In today's competitive marketplace, however, many are focusing on their core activities and relying on the support of a multi-sourcing model. SIAM/MSI - An Introduction to Service Integration and Management/Multi-Sourcing Integration for IT Service Management explores the various characteristics of this IT operating model.
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | October 18, 2016 |
| ISBN13 | 9781849288514 |
| Publishers | IT Governance Publishing |
| Pages | 72 |
| Dimensions | 93 × 163 × 4 mm · 68 g |
| Language | English |
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