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Releases by James Kalbach

Cover for James Kalbach · Mapping Experiences: A Complete Guide to Activating Customer-Centered Collaboration (Paperback Book) [3 Revised edition] (2026)

3 Revised edition

Mapping Experiences: A Complete ... (2026)

Release August 31, 2026

Cover for James Kalbach · Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (Paperback Book) (2020)

Mapping Experiences: A Complete ... (2020)