Service Science, Management and Engineering: Education for the 21st Century - Service Science: Research and Innovations in the Service Economy - Bill Hefley - Books - Springer-Verlag New York Inc. - 9780387765778 - February 1, 2008
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Service Science, Management and Engineering: Education for the 21st Century - Service Science: Research and Innovations in the Service Economy 2008 edition

Bill Hefley

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Service Science, Management and Engineering: Education for the 21st Century - Service Science: Research and Innovations in the Service Economy 2008 edition

Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) - Education for the 21st Century.

410 pages, biography

Media Books     Hardcover Book   (Book with hard spine and cover)
Released February 1, 2008
ISBN13 9780387765778
Publishers Springer-Verlag New York Inc.
Pages 384
Dimensions 155 × 235 × 23 mm   ·   807 g
Language English  
Editor Hefley, Bill
Editor Murphy, Wendy
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