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Focusing on Customers Participant Workbook: Creating Remarkable Leaders
Kevin Eikenberry
Focusing on Customers Participant Workbook: Creating Remarkable Leaders
Kevin Eikenberry
Helps you unleash your leadership potential - one skill at a time. This title also helps you: understand how to impact both internal and external customer service; know how to instill a customer service mindset; understand how to recover from a customer service problem; and, learn strategies for building stronger partnerships.
16 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | October 27, 2010 |
ISBN13 | 9780470501870 |
Publishers | John Wiley & Sons Inc |
Pages | 16 |
Dimensions | 176 × 212 × 2 mm · 80 g |
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