I See What You Mean: Persuasive Business Communication - D . Joel Whalen - Books - SAGE Publications Inc - 9780761900313 - January 29, 1996
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I See What You Mean: Persuasive Business Communication

D . Joel Whalen

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I See What You Mean: Persuasive Business Communication

Practical and innovative, this book will assist students in developing their skills in effective, influential business communication. It is replete with research-based examples, tips and exercises and covers topics such as: customizing messages to different audiences; dealing with angry employers and customers; managing speech anxiety and stage fright; increasing credibility; and creating high-impact presentations.


280 pages, 1, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released January 29, 1996
ISBN13 9780761900313
Publishers SAGE Publications Inc
Pages 280
Dimensions 152 × 228 × 15 mm   ·   450 g