Practical Handbook of CUSTOMER SERVICE OPERATIONS - Warren Blanding - Books - Kluwer Academic Publishers Group - 9780874080490 - November 30, 1990
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Warren Blanding
Practical Handbook of CUSTOMER SERVICE OPERATIONS 1989 edition

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Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U.

564 pages, biography

Media Books     Hardcover Book   (Book with hard spine and cover)
Released November 30, 1990
ISBN13 9780874080490
Publishers Kluwer Academic Publishers Group
Pages 564
Dimensions 155 × 235 × 31 mm   ·   997 g
Language English  

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