Pete Sortwell

Arseda Pete Sortwell

What happens when you give a comedy author the control of a supermarkets social media account? Well, we don't know, none of them are that silly. However we do know what happens when the author makes an account that looks just like the supermarkets and starts answering their customers queries. Imagine you're angry, you're angry at the supermarket for not delivering your shopping on time or for sending you the wrong items. Then imagine that they didn't care when you told them about it, or worse still, turned the customer service dial down even further and told you some home truths. Welcome to Arseda: the worlds worst customer services. These are 100% real conversations which happened on Twitter.