Steel Fist or Velvet Glove?

The past 40 years of globalisation, innovation and invention, not to mention global financial upheaval, recession and austerity, has witnessed major failures in how companies develop their employees along a career path and, in particular, into the role of management. Furthermore, the growth in technology has changed and continues to change the world of work beyond recognition, and management is again prevalent in the world of people development.

This has never been more relevant than today with the influx of Millennials who will constitute nearly 60% of the workforce by 2030. This generation, who will be the leaders and managers of our future, are perceived as different to those of the older generations, as they seek a greater level of flexibility, freedom and opinion in the workplace.

Whether you are an experienced manager just looking to enhance what you already know, or new to the world of work and want to accelerate your career development, then this book will help give you the necessary insights and understanding of how to become an exceptional manager.