Process Management for the Extended Enterprise: Organizational and ICT Networks - Stefano Tonchia - Books - Springer-Verlag Berlin and Heidelberg Gm - 9783642620829 - August 30, 2012
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Stefano Tonchia
Process Management for the Extended Enterprise: Organizational and ICT Networks Softcover reprint of the original 1st ed. 2004 edition

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Process Management, with its key concepts of internal customer and process ownership, is becoming one of the most important competitive weapons for firms and can determine a strategic change in the way business is carried out (Business Process Reengineering - B. P. R.).

273 pages, 26 black & white tables, biography

Media Books     Paperback Book   (Book with soft cover and glued back)
Released August 30, 2012
ISBN13 9783642620829
Publishers Springer-Verlag Berlin and Heidelberg Gm
Pages 273
Dimensions 155 × 235 × 15 mm   ·   444 g
Language English  
Contributor R.M. Kanter

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