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The Itil Process Manual James Persse
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The Itil Process Manual
James Persse
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes. Small- to medium-sized companies will find the concise, practical guidance easy to follow and implement.
355 pages
| Media | Books Book |
| Released | June 15, 2012 |
| ISBN13 | 9789087536503 |
| Publishers | van Haren Publishing |
| Pages | 1 |
| Dimensions | 169 × 237 × 22 mm · 784 g |
| Language | English |
| Editor | Van Haren Publishing |
