Itil Intermediate Operational Support & - Pelle R Stock - Books - VAN HAREN PUBLISHING - 9789401801485 - March 24, 2017
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Itil Intermediate Operational Support &

Pelle R Stock

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Itil Intermediate Operational Support &

ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis OSA. This is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. Youll learn You get a deeper understanding of the part of the ITIL framework related to the enforcement of IT service operation. This course is designed for individuals who require a deep understanding of Operational Support and Analysis functions and processes and how they may be used to enhance the

408 pages, NO

Media Books     Paperback Book   (Book with soft cover and glued back)
Released March 24, 2017
ISBN13 9789401801485
Publishers VAN HAREN PUBLISHING
Pages 408
Dimensions 296 × 210 × 39 mm   ·   1.30 kg
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