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Releases by Keith Dawson

January 6, 1999 – March 30, 2007

Cover for Keith Dawson · The Call Center Handbook (Paperback Book) (2007)

The Call Center Handbook (2007)

Cover for Keith Dawson · The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center (Paperback Book) (2003)

The Call Center Handbook: The Co... (2003)

Cover for Keith Dawson · Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century (Paperback Book) (1999)

Call Center Savvy: How to Positi... (1999)